Publications

The Singapore Report – Global Pound Conference Series 2016-17

Resolution Resources was commissioned by International Mediation Institute (IMI) to conduct the first analysis of data collected from the Global Pound Conference 2016-17.  This report analyses both the multiple choice questions and open text responses collected at the inaugural GPC event held in Singapore 2016.

To access the full report go to The Singapore Report . Alternatively, you can go to the Executive Summary. More information about the project and upcoming publications can be found on the GPC website.

3 signs that you (or your client) are dispute-savvy

Whether you are a dispute resolution practitioner or a commercial operator, you know that some manage to navigate the commercial dispute resolution world more effectively than others. What distinguishes those who thrive from those who barely survive? (more…)

Spreading the word – making ADR research available to the wider workforce

At a recent VADR presentation on Workplace Dispute Resolution, Fred Wright, Rodney McBride and Sue Ackerly spoke about their dispute resolution (DR) work with the public sector. Focussing on triage rather than direct DR processes, their work is data driven – this struck an immediate chord with me as it connects to my passion for evidence-based practice. Read more

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Defining quality in dispute resolution

Defining quality in dispute resolution can be a tricky process. It is particularly contentious when we consider that we are yet to reach consensus on how to define processes such as conciliation and mediation. Any attempt to define quality needs to strike a balance between being overly specific and overly general. Being too specific can result in a reductive and prescriptive checklist that limits a practitioners (more…)