Publications

GPC North America Reports

Over the last 18 months we have been making sense of the data from the 301 focus groups held as part of the North American leg of the Global Pound Conference Series 2016-17. 

It was a great privilege to gain insight into the inside workings of commercial dispute resolution in the United States of America and Canada. The findings have provided direction towards a new era for commercial DR which focuses on a party-centric model of dispute resolution (PCDR). (more…)

The Singapore Report – Global Pound Conference Series 2016-17

Resolution Resources was commissioned by International Mediation Institute (IMI) to conduct the first analysis of data collected from the Global Pound Conference 2016-17.  This report analyses both the multiple choice questions and open text responses collected at the inaugural GPC event held in Singapore 2016.

To access the full report go to The Singapore Report . Alternatively, you can go to the Executive Summary. More information about the project and upcoming publications can be found on the GPC website.

Mining Frank Sander’s Legacy – Triage And More In A Bold Australian Experiment

Our sincerest thanks to Rosemary Howell for her recent piece, Mining Frank Sander’s Legacy – Triage And More In A Bold Australian Experiment   featuring the innovative dispute resolution triage platform developed by our very own Danielle Hutchinson.

The featured image shows Danielle at the National Mediation Conference 2019 explaining the way the platform matches the most appropriate dispute resolution process to the needs of the parties and their dispute.

We encourage anyone interested in following leading thinkers like Dr. Rosemary Howell, to head over to the Kluwer Mediation Blog.

Defining quality in dispute resolution

Defining quality in dispute resolution can be a tricky process. It is particularly contentious when we consider that we are yet to reach consensus on how to define processes such as conciliation and mediation. Any attempt to define quality needs to strike a balance between being overly specific and overly general. Being too specific can result in a reductive and prescriptive checklist that limits a practitioners (more…)

Spreading the word – making ADR research available to the wider workforce

At a recent VADR presentation on Workplace Dispute Resolution, Fred Wright, Rodney McBride and Sue Ackerly spoke about their dispute resolution (DR) work with the public sector. Focussing on triage rather than direct DR processes, their work is data driven – this struck an immediate chord with me as it connects to my passion for evidence-based practice. Read more

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3 signs that you (or your client) are dispute-savvy

Whether you are a dispute resolution practitioner or a commercial operator, you know that some manage to navigate the commercial dispute resolution world more effectively than others. What distinguishes those who thrive from those who barely survive? (more…)